Job Description
A leading supplier of technology led marketing solutions to automotive dealers is seeking an Account Manager to cover the South Coast region. This highly respected business offers automotive dealers cost-effective marketing solutions at every stage of the customer journey – that generate results. They are now looking for an automotive retail marketing professional looking for the next step in their career to join their team.
The position is field-based covering Southern England and will be responsible for managing existing relationships with automotive dealers – helping them execute marketing strategies to maximum effect.
Key Responsibilities
- Develop and maintain relationships with your automotive dealer clients
- Regular client meetings to present ROI and identify opportunities
- Act as trusted advisor on CRM and marketing strategy, digital transformation, and platform utilisation
- Monitor client engagement to maximise operational efficiency and identify opportunities
- Champion client feedback internally to help shape product roadmap and strategic direction
- Lead adoption of new product capabilities across your portfolio
- Build business cases demonstrating ROI and strategic value for upsell conversations
- Manage & negotiate contract renewals
- Serve as the voice of your customers internally, bringing insights to Product, Sales, and leadership
- Collaborate across teams to resolve escalations and deliver exceptional customer outcomes
About You
- At least 3 years’ automotive retail marketing experience – in either a dealer, OEM or Agency
- Ability to translate client needs and objectives into product opportunities with a strong understanding of CRM and paid social as part of a multi-channel marketing strategy
- Proven track record of stakeholder management at C-suite and Group Director level
- Experience of coaching and developing marketing executives in supporting roles
- Highly organised with strong attention to detail and the ability to manage multiple projects
- Be located in Southern England and hold a driving license