Key Account Manager

Job Overview

Title
Key Account Manager
Location
Midlands - field based
Package
£Competitive + Car + Benefits
Company
Software
Type
Permanent
Ref. No.
JP251
Posted
24th May 2022

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Job Description

Are you an automotive industry Account Manager with experience managing accounts in the fleet/leasing/rental sector or possibly dealer/manufacturer accounts? Do you have a background selling a tech or software based product or service? If so this this new Key Account Manager opportunity with a leading, highly innovative fleet management software provider could be for you.

Due to expansion the business is looking for a high level Key Account Manager to take over and proactively manage their top customer accounts across the UK in the Leasing/Contract Hire/Rental sectors. Working closely with your line manager you will act as the first point of contact with key clients – nurturing the relationships, growing business whilst always providing a top level of customer service. You’ll be responsible for Customer Experience Management, Customer Development and Service Delivery.

Key Responsibilities

  • Build and maintain relationships with multiple stakeholders within key account customers
  • Ensure customers regard the business as a critical supplier and technology partner
  • Secure contracted income and pre-empt threats to maximise opportunities within your customer base
  • Hold regular face to face meetings & video conferences with key customers across the UK
  • Increase existing customer usage and engagement with products and services
  • Collaborate with customers to create and deliver strategic account development plans
  • Work closely with colleagues and internal departments

About You

  • Experience in an account management function
  • Experience selling a tech/software based product or service
  • Experience with automotive industry customers – ideally in the leasing/contract hire/fleet/rental sectors
  • Able to demonstrate a track record of managing and developing complex customer accounts with multiple stakeholders
  • Experience supporting projects to keep work progressing as planned
  • Critical thinking ability – able to provide options and solutions to challenging situations
  • Be prepared to go the extra mile to ensure customer satisfaction
  • Team orientated and proactive to customer needs
  • Excellent verbal and written communication skills
  • Excellent IT skills including MS Office
  • Be located in the Midlands (between Manchester/Oxford/Peterborough/Welsh Border)

In return you will be offered a competitive basic salary, car and benefits package and the opportunity to join a growing, highly successfully and innovative businesses with a great working culture.

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